Bad Customer Service is a Leadership Problem, Not a Staffing Problem
But… that means you can fix it
mos muneris® is the world’s FIRST Customer Service Business Simulation.
Teach your leadership team the habits of Customer Service through this business simulation and watch your NPS scores (and revenue) soar.
Latin is the base of ALL language just as Customer Service is the base of ALL business.
The 4 Habits of Customer Service
Customer Service issues break down into one (or more) of 4 areas
Company Policy
helps deliver first-class customer service.
Employee Training
gives your team the tools for success
Service Recovery
Mistakes happen. we provide tools to prevent them.
Employee Empowerment
first-class customer service.
