Bad Customer Service is a Leadership Problem, Not a Staffing Problem

But… that means you can fix it

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mos muneris® is the world’s FIRST Customer Service Business Simulation.

Teach your leadership team the habits of Customer Service through this business simulation and watch your NPS scores (and revenue) soar.

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Latin is the base of ALL language just as Customer Service is the base of ALL business.

The 4 Habits of Customer Service

Customer Service issues break down into one (or more) of 4 areas

Company Policy

helps deliver first-class customer service. 

Employee Training

gives your team the tools for success

Service Recovery

Mistakes happen.  we provide tools to prevent them.

Employee Empowerment

first-class customer service.